Warranty

TIMBER – 2 YEARS

A 2 year warranty covers the structural integrity of timber items. We ensure the quality of our design and workmanship of all our timber products and expect them to provide a lifetime of enjoyment. Solid timber, however, is a natural product and is responsive to changes in the environment. Any movement, cracking, joint separation or bowing in timber as a result of changes in humidity, fluctuating temperatures or direct sunlight is not warranted. Any items that have been damaged due to flooding or contact with water will void any warranty.

OUTDOOR – 1 YEAR

A 1 year warranty covers the structural integrity of outdoor products. All our outdoor products are made to the highest quality to help them withstand the elements. We cannot warrant products that are exposed to extreme weather conditions. We warn against and will not warranty any product placed directly onto soil/grass or any other living organic matter that may affect the material or finishes.